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Privacy Policy

Personal Information

Last Revised: April 03, 2023

Personal Information under PIPEDA is any information about an identifiable individual, but does not include the name, title, business address or telephone number of an employee of an organization. EDI Podtek (hereafter referred to as “EDI Podtek”, “we”, “us” or “our”) is a digital technology company that provides, among other things, software, hardware, CAD designs, and workflow automations to dentists, labs, and manufacturers. EDI Podtek is aware of the importance of protecting individuals’ privacy. We are committed to collecting, using, and disclosing (collectively, “processing”) personal information responsibly and in compliance with this EDI Podtek Privacy Policy (“Privacy Policy”). This Privacy Policy applies to our processing of personal information collected by us in relation to your use of our website, or any of our services or systems. By submitting personal information, you agree that we may process such personal information in accordance with this Privacy Policy and as permitted or required by law. If you disagree with anything in this Privacy Policy, do not provide us with personal information and do not use this website or our services or systems. Subject to legal and contractual requirements, you may refuse or withdraw your consent to our processing of personal information by contacting our Privacy Officer. If you refuse or withdraw your consent, we may not be able to provide you or continue to provide you with services or information which may be of value to you.

  1. What Personal Information Do We Collect About You?

Personal information means any information which relates to a natural person and allows that person to be identified directly, or indirectly in combination with other information. It does not include personal information where all references to the identity of the relevant individual have been removed (i.e., anonymous personal information). Without limitation, any of the following categories of information (which may constitute personal information) may be collected by us:

  • Identity information: includes name, date of birth, gender, job title, profession and licence number, username and password;
  • Contact information: includes email, address, postal code, and telephone numbers;
  • Purchase information: includes information about products/services you have purchased in the past including the date of your purchase, the price paid, and information about products/services that you prefer or that interest you;
  • Financial information: includes credit / debit card or account information used for processing of payments;
  • Technical information: includes internet protocol (IP) address and geolocation information, web browser type and version, operating system and/or device, cookies and other technology on the devices you use to access this website;
  • Internet activity information: includes session information, such as page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page;
  • Patient information: includes any personal information pertaining to a patient that you may submit to the website, including their name, contact information, patient ID, date of birth, dental scans, photos or images, prescriptions, surgical plans, and any other information related to their personal health;
  • Social media activity information: includes any personal information pertaining to the content created by individual consumers, such as online ratings, reviews, online message boards/forums, photos/video sites, and tags; and
  • Business activity information: includes any personal information pertaining to the frequency of orders, the specific information on what the consumer orders, or any activity which involved in the engaging of services.
  1. How Do We Collect Your Personal Information?

We collect personal information through different methods, including direct interactions and automated technologies. Direct interactions include filling out forms, communicating through chat-boxes, and subscribing to newsletters. Automated technologies include cookies, pixels, server logs, and similar technologies.

  1. Purposes for the Processing of Personal Information

We may process personal information for purposes including communication, healthcare facilitation, product/service provision, billing, teaching, research, statistical analysis, administrative activities, and website enhancement.

  1. Disclosure of Information

Personal information may be disclosed to service providers, social media platforms, law enforcement, government institutions, and acquiring organizations as required by law or for business purposes.

  1. Cross-Jurisdictional Transfers

By providing personal information, you consent to its transfer to other jurisdictions for processing and storage, with appropriate legal and regulatory compliance measures taken.

  1. Protection of Personal Information

We employ physical, technological, and administrative procedures to protect personal information, although complete security of internet transmissions cannot be guaranteed.

  1. Personal Information Retention

Personal information is retained only for necessary periods and in compliance with legal obligations and document retention policies.

  1. Your Legal Rights

Subject to applicable laws, you have rights regarding access, rectification, and withdrawal of consent to personal information processing.

  1. Links to Other Websites, Advertising, and Social Media

Our website may contain links to third-party websites and advertisements. We are not responsible for the content, privacy practices, or activities of these websites.

  1. Cookies

We use cookies for website functionality and statistical analysis. You may choose to enable or disable cookies in your web browser, although disabling cookies may affect website usability.

  1. Changes to this Privacy Policy

EDI Podtek reserves the right to change this Privacy Policy as it deems necessary from time to time or as may be required by law. Your continued use of our website or our services following any such changes constitutes your acceptance of and agreement to be bound by such changes. Please review this Privacy Policy periodically to see any changes to our Privacy Policy.

  1. Contact Us

If you have any questions or concerns, or wish to exercise any of your rights pertaining to personal information, please contact our Privacy Officer at the addresses listed below. We take your concerns seriously and will strive to respond to you in a timely manner.